Shipping Policy

Thank you for shopping with us! We are committed to providing you with the best shopping experience, including fast and reliable shipping. Please read our shipping policy below to understand how we handle orders and deliveries.

Processing Time

Once your order is placed, we aim to process and ship it within 1-3 business days. Orders are processed Monday through Friday, excluding weekends and holidays. Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Delivery Times

We offer a variety of shipping options to accommodate your needs. The delivery time may vary depending on your location and the shipping method selected at checkout. Below are the typical delivery timeframes:

Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Express Shipping: 1-2 business days

Delivery times are estimates and are not guaranteed, as delays may occur due to unforeseen circumstances such as weather or customs delays.

Shipping Costs

Shipping costs are calculated at checkout based on the size and weight of your order and your delivery address. We offer the following shipping rates:

Standard Shipping: $5.99 (Free for orders over $50)
Expedited Shipping: $12.99
Express Shipping: $19.99

International Shipping

We do offer international shipping! However, delivery times and costs vary depending on the destination. Additional customs duties and taxes may apply to international orders, and customers are responsible for these fees upon arrival in their country.

For international shipping inquiries, please contact our customer service team at (fleetpresidential@gmail.com).

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your order. Please allow up to 24 hours for tracking information to appear.

Missing or Damaged Packages

If your package is lost, damaged, or you believe it was incorrectly delivered, please contact our customer service team at (fleetpresidential@gmail.com) as soon as possible. We will work with you to resolve the issue.

Address Accuracy

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for any delays or issues caused by incorrect or incomplete shipping information. If you notice an error in your address after placing an order, please contact us immediately, and we will do our best to assist you.

Cancellations and Changes

Once your order is placed, we begin processing it immediately. If you need to cancel or make changes to your order, please contact us as soon as possible. We cannot guarantee changes or cancellations once the order has been processed or shipped.

Questions?

If you have any questions or concerns about your order or shipping, please feel free to reach out to our customer service team at (fleetpresidential@gmai.com).

Thank you for choosing Presidential Fleet!